Frequently Asked Questions
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Can I test multi-lingual systems within one single test case?
TOSCA offers various concepts that allow to execute multilingual tests. We will gladly demonstrate the integration of these concepts with your individual projects as part of our consulting services. Please contact marketing(at)tricentis.com.
Can I try out TOSCA Testsuite™ without financial commitments?
With our trial version, interested parties have the possibility to have a look at TOSCA Testsuite™. Due to the wide-ranging functions of TOSCA Testsuite™, we recommend everyone interested to attend a presentation by one of our colleagues directly at your office, at our office or at an event.
You can get our trial version here.
To arrange a presentation, please contact office(at)tricentis.com
Several internationally renowned customers use TOSCA under CITRIX. In practice, an installation under CITRIX needs to be completed by consulting the system administration of the customer.
How and when can I reach my sales person?
Your sales person is available for you from Monday to Friday, 9:00 to 18:00 (CET). If you would like your sales person to call you, please write an email to marketing(at)tricentis.com or call +43 (1) 263 24 09 – 0.
How can I access the TRICENTIS Ticket System?
Please contact TRICENTIS Support by email or telephone. We will promptly provide you with your login credentials.
How can I access the TRICENTIS User Upload Area?
Please contact TRICENTIS Support by email or telephone and please tell us your name, the name of your company, your email address and the telephone number under which we can reach you. We will promptly provide you with your login credentials.
How can I reach TRICENTIS Support?
Please see "Contact Support".
How can I register for the TOSCA Exchange Portal?
You can register under this link. Please note that your registration has to be confirmed by us manually.
How does TOSCA Testsuite™ handle self-developed control types?
TOSCA Testsuite™ offers powerful and extensive steering capabilities for various technologies. In many cases however, developers create custom controls which cannot be steered out-of-the-box by TOSCA Testsuite™. Therefore, TRICENTIS offers training workshops that cover how to develop the steering of custom controls. We also offer the development of these steerings by our implementation team.
How long does it take to create an average test case in TOSCA Testsuite™?
Experiences show that TOSCA Testsuite™ allows to automate a simple process (e.g. to create a new customer) in approximately half an hour. This includes creating the modules (containing the steering information), adding the modules to the test case (creating the test steps) and adding the input and verification data to the test steps. The resulting test case fully meets the principles of Business Dynamic Steering!
How many TOSCA Testsuite™ versions are released per year?
We plan 2 major and up to 4 minor TOSCA Testsuite™ releases per year.
IN our Support Portal, you can find the option "I forgot my password".
I have registered, but I cannot log in!
Please check that you have entered your login name and password correctly. Please make sure that you have also received our email with the activation link and that you have confirmed your registration by clicking on the link. Confirmation of your registration can take up to one working day. If you still have problems logging in, please write an email to support(at)tricentis.com.
In which languages is TOSCA available?
The standard product is available in German and English. TOSCA users are able to switch between these two languages at any time. Further languages are available upon request.
Is previous knowledge required?
One of the advantages of the TOSCA Testsuite is that testers do not necessarily need any programming skills. A good basic technical knowledge of computers and common operating systems is all you need. TRICENTIS offers training courses with and without certification to present you with the scope of services of the TOSCA Testsuite. Quality control managers must have quality management skills since this is the only way to achieve excellent results.
Is the data in TOSCA Testsuite™ versioned and revision-proof?
TOSCA Testsuite™ allows complete versioning of all objects of the test repository and is fully revision-proof. You can find detailed information here.
Is there a user concept in TOSCA Testsuite™?
TOSCA Testsuite™ of course offers a comprehensive user concept. You can find more information here.
What are the license types for TOSCA Testsuite™ and what do they include?
TRICENTIS offers a comprehensive license model for TOSCA Testsuite™. Based on this license model, your sales person will work out an offer that fits your needs. Please contact your sales person or, if you do not yet have a contact, send us an email to marketing(at)tricentis.com.
In TOSCA Testsuite™, screens including their steering information are saved as modules. You only have to scan the screens once and then you can use the module for the test cases as often as required. If the screen is modified, the modifications can be adapted at one central position. TOSCA offers a powerful synchronize functionality, which allows to scan screens again and to compare the differences comfortably with a mouse click.
In TOSCA Testsuite™, screens including their steering information are saved as modules. You only have to scan the screens once and then you can use the module for the test cases as often as required. If the screen is modified, the modifications can be adapted at one central position. TOSCA offers a powerful syncronize functionality, which allows to scan screens again and to compare the differences comfortably with a mouse click.
What are the service hours of TRICENTIS Support?
Please see "Contact Support".
What are the system requirements my computer must meet?
TOSCA Testsuite™ runs on almost all 32bit systems starting with Windows XP. You can find the exact system requirements for TOSCA Testsuite™ as well as surrounding systems such as databases here.
What does TOSCA Testsuite™ cost?
TOSCA Testsuite™ is made up of several parts and can additionally be extended by various AddIns. The price of TOSCA Testsuite™ depends on the actual package and the number of licenses. For a non-binding offer, custom-tailored to your needs and requirements, please write us an email to marketing(at)tricentis.com.
TOSCA Testsuite™ is a test management and automation solution. The unique Business Dynamic Steering approach allows to productively integrate colleagues without programming skills into test projects and to achieve a high automation grade.
If you have any questions or if you are interested in a free presentation, please contact marketing(at)tricentis.com.Where can I download TOSCA Testsuite™?
If you are interested in our product, you can download the TRIAL version of TOSCA Testsuite™. You need to register in order to complete the download. Please visit this page to do so. After we have verified your contact information, one of our colleagues will get in touch with you promptly. For customers we have a dedicated download area. To get access to the download area, please send us an email to support(at)tricentis.com. Our support will get in touch with you promptly and provide you with the necessary data.
Where can I find extensions for TOSCA Testsuite™?
The TOSCA Exchange Portal offers customers the possibility to download special modules and extensions for TOSCA Testsuite™. Our customers can also share their own contents with the TOSCA community by uploading packages.
Where can I find tutorials/documentation for TOSCA Testsuite™?
The complete documentation is provided with TOSCA Testsuite™.
Where do I find the TOSCA Exchange Portal?
The TOSCA Exchange Portal is part of the website and can be found here. A one-time registration is required.
Where do I get the latest versions and patches?
Please note that we do not automatically distribute new TOSCA Testsuite™ versions and patches. Customers with a valid service level agreement can request the current versions and patches anytime from TRICENTIS Support. The TOSCA Testsuite™ versions and patches are available to our customers as downloads on a separate platform.
Which databases are supported?
TOSCA Testsuite™ can be used with a file or database based repository. Especially in large-scale projects, we recommend using high-performance databases for the repository. A list of the currently supported databases can be found under the system requirements.
Which information do you need so that I can access the TRICENTIS Ticket System?
To validate and to approve your access, we need you name, your email address, the name of your company and the telephone number under which we can reach you. Please send this information to support(at)tricentis.com and our support team will promptly set up your account.
Which technologies does TOSCA Testsuite™ support?
TOSCA Testsuite™ allows to steer a wide range of technologies. You can find an exact and current list of supported technologies here.
Which test methods can be used?
The TOSCA Testsuite supports automated, manual and mixed test methods for both, GUI and non-GUI tests. In addition, TOSCA makes testing across a variety of technologies possible.
Which training courses do I need?
Testers should at least attend the TOSCA Certified User Foundation Level and TOSCA Certified User Advanced Level training courses. TOSCA users are then familiar with the interface, the functionalities and the concept of TOSCA and thus able to start testing. TRICENTIS also offers further training courses for test managers and administrators.
Who is eligible for our support services?
Customers and partners of TRICENTIS with a valid maintenance agreement are eligible for our support services, based on the agreement.
Immediately after your first contact with TRICENTIS, you will have an own sales person. This person will work out an offer for you and guide you through placing your order. Your contact person will remain the same after your order. If you don't know who your contact is, please send us an email to marketing(at)tricentis.com. Your sales person will promptly get in touch with you.























