Continuous Testing is a journey, not a product or a practice. And as with any journey, knowing where you currently stand is essential for reaching your chosen destination as efficiently and safely as possible.
To help enterprises navigate this path, Tricentis Customer Success partnered with The ACT Framework to develop the Continuous Testing Maturity Assessment (CTMA). The CTMA provides a fast way to see how your current process stacks up across 23 critical elements – and learn what specific steps are needed to reach your short-term and long-term objectives.
If you’re eager to start accelerating business outcomes, contact your Customer Success Manager to schedule a quick meeting. After answering some questions about your team’s testing process, you will receive a detailed report with:
- An overview of your teams’ strengths and weaknesses
- A customized roadmap of what to focus on in the next 3-6 months
- A set of KPIs to track and optimize
- Best practices for improving your testing practice
If you first want to learn a little more about what’s required and how the process works, take a look at the following frequently-asked questions…
What’s the benefit of the Continuous Testing Maturity Assessment (really)?
The CTMA helps individual teams take a step back, identify top strengths and opportunities, and define a roadmap for the path forward. Metrics and KPIs make it real, with quantifiable results you can use to share progress and success internally.
If multiple teams at your organization complete the CTMA process, we’ll also provide an Executive Report that consolidates the results from all the teams. This helps you spot trends among the teams and create effective programs to scale the success of your highest-performing teams.
In the words of Experian’s QA COE lead, Braulio Obando:
“With help from Tricentis, we conducted a CTMA. The recommendations helped us a lot. Unless there is a clear path and goal to achieve, you may end up with a static project that doesn’t evolve over time.”
Here’s some additional feedback from companies that have already completed the CTMA:
“We expect our product vendors to deliver more than just products. We see our engagement with product vendors as strategic partnerships where both parties are invested in our success. The CTMA is exactly the type of experience we expect from all of our vendors. This is an example for the rest of them!”
“This was a real eye-opener. I love how it’s structured and provides us a common vernacular to speak about our testing practice. I think you guys have built something great here.”
“The outcome of the CTMA hit the nail on the head. This report gives us the power to get back to senior management to pitch how we need to reorganize our organization to become more successful.”
“We would have benefited greatly if we could have had such a workshop 2 years ago when we started transforming our testing practices. All the things we had to learn the hard way were covered.”
“We just went through a Tricentis Continuous Testing Maturity Assessment. We were so enlightened by what we learned and are eager to leverage this amazing tool as part of our planning for 2020!”
“I am very impressed by the CTMA report we received. The report gives a great overview of what we have already achieved and allows us to dive deeper into different topics. It is also great to see the next steps based on our individual focus areas.”
“The assessment was a great way for us to see what we have done right and where we still need to improve.”
“We’ve benefited more from this quick assessment than from a 1-week paid engagement with our other vendor.”
How much time does it require?
The initial assessment takes about two hours. During this meeting, we’ll guide your testing teams through the elements that enable continuous testing and help you define priorities and key focus areas. After the assessment, you will receive:
- An in-depth report summarizing all our findings
- Guidance for selecting key metrics and KPIs that define your success
- A roadmap for moving forward
We can later set up periodic check-ins. The goal here is to review your progress and reassess your tracked metrics, priorities, and desired outcomes. We will also show you how to promote the successes that you’ve already achieved and adapt the plan to changing business needs.
How should I prepare?
We request that the QA Lead and/or QA Architect and/or QA Manager are available for the full 2 hours as we discuss the testing practices within your team(s). The participants should have a good understanding of how the current testing practices work.
What if I don’t have all the information you’re asking for?
In our discussion, we can usually talk it out and reach some reasonable estimates based on your feedback. If appropriate, we will reevaluate certain responses at a later point in time. If there is any information that we’re not comfortable guessing at (or that you do not want to provide), we can skip that part.
What happens after the Continuous Testing Maturity Assessment?
Once we complete the CTMA, you will receive a detailed report that outlines what your team should be focusing on in the next 3-6 months. Your Customer Success Manager will follow-up with your team at an agreed-upon time to discuss what progress you have made and to assess how the path forward should be adapted based on changing needs, priorities, etc.
If you’re eager to start accelerating business outcomes, just contact your Customer Success Manager to schedule a quick meeting.