Continuous Testing is a journey, not a product or a practice. And as with any journey, knowing where you currently stand is essential for reaching your chosen destination as efficiently and safely as possible.
To help enterprises navigate this path, Tricentis Customer Success partnered with The ACT Framework to develop a fully online, self-service Continuous Testing Maturity Assessment (CTMA). The CTMA provides a fast way to see how your current process stacks up across 12 critical elements – and learn what specific steps are needed to reach your short-term and long-term objectives.
In the past, Tricentis Customer Success Managers would lead you through this CTMA process. We’re excited to announce that the complete CTMA process can now be completed online at your team’s convenience.
After answering some questions about your team’s testing process, you will receive a detailed report with:
- An overview of your teams’ strengths and weaknesses
- A customized roadmap of what to focus on in the next 3-6 months
- A set of KPIs to track and optimize
- Best practices for improving your testing practice
Have questions? Contact your Customer Success Manager to schedule a quick meeting.
If you first want to learn a little more about what’s required and how the process works, take a look at the following frequently-asked questions…
1. What’s the benefit of the Continuous Testing Maturity Assessment (really)?
The CTMA helps individual teams take a step back, identify top strengths and opportunities, and define a roadmap for the path forward. Metrics and KPIs make it real, with quantifiable results you can use to share progress and success internally.
If multiple teams at your organization complete the CTMA process, we’ll also provide an Executive Report that consolidates the results from all the teams. This helps you spot trends among the teams and create effective programs to scale the success of your highest-performing teams.
In the words of Experian’s QA COE lead, Braulio Obando:
“With help from Tricentis, we conducted a CTMA. The recommendations helped us a lot. Unless there is a clear path and goal to achieve, you may end up with a static project that doesn’t evolve over time.”
Here’s some additional feedback from companies that have already completed the CTMA:
“The CTMA Reviews helped identify our organization’s testing strengths and areas that possibly need improvement. The CTMA also provided us with input to help us focus on additional key metrics over the next 6-12 months prior to reassessing ourselves.” – Ramya Varadharajan, Program Test Management, GBS Tech N.A. Fiserv
“It is sometimes hard to see the current status and design a strategical roadmap, when you are handling a complex project. CTMA helped me to see the points open for improvement very clearly and evaluate the current status of the project easily.” – Ezgi Çetin, Test Automation Engineer, Mercedes Benz
“The CTMA is a great way for Testing Teams to set their path to success. It shows where you are as a Testing Team, what should be your next goals and the path to get there. – Galaad LEPAUL, Head of Test Automation, COLAS Digital Solutions
“The outcome of the CTMA hit the nail on the head. This report gives us the power to get back to senior management to pitch how we need to reorganize our organization to become more successful.” – Director of SAP Testing, Large Australian Bank
2. How much time does it require?
The questions can be completed in a matter of minutes. We’ve worked with our UX gurus and performed lots of testing to try to make the process as fast and simple as possible.
3. What happens after the Continuous Testing Maturity Assessment?
Once you complete the CTMA, you will receive a detailed report that outlines what your team should be focusing on in the next 3-6 months. We recommend that you then meet with your Tricentis Customer Success Manager (CSM) for:
- An in-depth review of the findings
- Guidance for selecting key metrics and KPIs that define your success
- A roadmap for moving forward
Your Tricentis Customer Success Manager (CSM) can later set up periodic check-ins. The goal here is to review your progress and optimize your tracked metrics, priorities, and desired outcomes. We will also show you how to promote the successes that you’ve already achieved and adapt the plan to changing business needs.
4. How should I prepare?
Round up your QA Lead and/or QA Architect and/or QA Manager. The participants should have a good understanding of how the current testing practices work.
5. What if I don’t have all the information you’re asking for?
Talk to your Tricentis CSM. We can usually talk it out and reach some reasonable estimates based on your feedback. If appropriate, we will reevaluate certain responses at a later point in time. If there is any information that we’re not comfortable guessing at (or that you do not want to provide), we can skip that part.
If you’re eager to start accelerating business outcomes, start your Continuous Testing Maturity Assessment now.