IT must do much more than “keep the lights on” at one of the world’s largest energy companies. Digital transformation is the future of the business, and IT is essential for tapping new opportunities, increasing operational efficiency, and disrupting the energy industry with market-leading innovations. Agility and constant optimization are key—but it’s hard to move fast when your $300B+ business relies on an insanely complex web of over 5,000 applications spanning SAP (Fiori, WebDynpro, WinGUI), Petrel, SalesForce, Siebel, APIs, and all sorts of custom desktop applications.
As the pace of change increased—especially in the SAP systems at the core of the business—it exacerbated a longstanding pain point: the limitations of their legacy testing process. Knowing that manual testing by business users could never achieve the desired risk reduction, speed, or scale, they had previously tried to adopt a common test automation solution, HP UFT. The problem: script-based test automation was difficult to create and maintain, and it frequently broke with each application change. As a result, automated testing was limited, and an unacceptable number of defects slipped into production. Making matters worse, the testing was extremely slow and limited the pace of innovation. For example, some divisions wanted to release SAP transports daily, but had to hold back because testing cycles routinely took 6-8 weeks.