Emergency projects on unprecedentedly tight deadlines. Travel and visa restrictions. Stalled projects and initiatives. A renewed focus on cost-reduction. These are just some of the “2020 challenges” that are impacting testing transformation initiatives today. Watch this session to hear Michael Gläss, Lead Architect of IT Master Platform (ITMP) from Allianz, share the challenges they’re facing this year, how they’ve responded, and their strategies for driving their testing transformations forward given “the new normal.”
Speaker: Michael Gläss, Lead Architect of IT Master Platform (ITMP), Allianz
Speaker: Christian Plaichner, Chief Customer Experience Officer, Tricentis
Christian Plaichner joined Tricentis in Dec 2017 to drive the company’s customer experience strategy, leading Customer Success Mgmt., Transformation Strategy, Consulting & Education and Support teams worldwide. Christian Plaichner is a serial entrepreneur and senior executive with 15+ years of experience leading companies at the forefront of high-tech industries. He is a veteran of numerous successes and brings deep experience spanning setting-up start-ups, driving growth into global organizations and improving operational performance – leveraging his in-depth understanding of critical business drivers and processes across multiple markets and sectors. Christian’s extensive expertise in technology and international management enables him to create product visions and growth roadmaps and drive business development to position companies to fulfill customer needs – and their market potential. Christian Plaichner works and lives in Silicon Valley, CA.