IHG determined that Tricentis qTest was the ideal test management tool for the quality transformation they envisioned. Since it was tool- and technology-neutral, they were confident it would support their ongoing process optimization and application modernization initiatives—now and in the future.
qTest is currently the central repository for all test management activities throughout the enterprise, including end-to-end tests, functional tests, regression tests, smoke tests, system integration tests, user acceptance tests, business process tests, exploratory tests, and all associated metrics. It provides the entire organization a “single source of truth” for quality—from the team level up to the line of business. It is integrated with many industry-leading Agile, automation, and pipeline tools to give IHG an enterprise view into all things testing. This enables different stakeholders to get fast, role-based access into what quality activities are planned, how they are progressing, and what defects are being discovered. With this insight, they have been able to identify issues much earlier, then address them when it’s significantly easier, faster, and less expensive to do so. Further increasing their efficiency, they’re now building out tests as reusable modules that can be mixed and matched to create sophisticated end-to-end tests.
With all these efficiency gains, IHG’s teams can now complete rigorous testing within highly-compressed Agile cycles. They also found the time needed to achieve their ultimate quality goal: ramp up test automation in response to their next major change: DevOps adoption. They are currently using Tricentis Tosca to automate end-to-end tests across Salesforce, SOAP and REST APIs, Oracle forms applications, and Oracle and Teradata DB verifications. Next, they plan to optimize and scale practices such as test data management and service virtualization. At IHG, innovation never sleeps.