Case Study

Fighting Money Laundering More Efficiently with Tricentis Robotic Process Automation

Like each of its peers, a major Canadian bank recently had to demonstrate compliance with new Know Your Customer (KYC) guidelines. This involved checking the credentials of thousands of customers to identify any criminals or politically exposed persons (PEP).

The bank’s initial response was to form a new department that requested and reviewed customer documentation manually. But after implementing Tricentis Robotic Process Automation (RPA), the bank reduced its KYC team by 90 percent—and saved $750,000 in the first six months.