Case Study

Large German Insurance Company Accelerates Client Service with Tricentis Robotics Process Automation

One of Germany’s largest insurance companies recently expanded its business into several new regions. The company now offers its full line of products through 10 different sales organizations.

Seeking to execute its increasingly complex business processes without lengthening cycle times or adding headcount, the company implemented Tricentis Robotics Process Automation (RPA). The company has already automated 20 manual processes, freeing up the equivalent of eight full-time employees to focus on providing faster, more attentive client service.

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