From Tricentis

A big “Thank You”
to our customers

“Gratitude can transform common days into thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.”
— William Arthur Ward

A message from all of us here at Tricentis

We wish to take a moment to say THANK YOU to our customers, partners, and everyone in our testing community. This has been a year of rapid and unexpected change for every organization, including many of our customers, who have had to quickly adapt to an all-digital work culture.

In a year where transition has been critical, where would we be without QA organizations and testers? We’ve seen many companies expedite digital transformation plans to engage their audience situated at home. These efforts have also required transitioning workforces from the traditional office to our homes. Where would the world be without the knowledge and foresight of the tester to ensure smooth transitions and continued growth? With every release, it is our testing community that has ensured continuity and quality of progress. With your enthusiasm and hard work, we’ve seen great success across the board. Congratulations on all you have achieved in 2020.

Take it to the Tester – 2020 Customer Success Highlights

Adam Arakelian

Adam Arakelian


How Dell’s internal digital transformation efforts enable their customers to simplify how they consume IT-as-a-Service

Watch Video

Tammie Davis


Leading Test Transformation with Tammie Davis at IHG

Watch Video

Bernes Maksumic


Nordea finds success by employing a standardized process for software testing

Watch Video

Michael Gläss


Allianz scales hybrid cloud migration across the globe

Watch Video

Ezgi Cetin

Mercedes Benz/Daimler

Daimler Global IT Solutions Delivery Center (Turkey) tests SAP BW HANA Database faster with Tosca DI

Read Story

Johann Gaggero


Moët Hennessey-Louis Vuitton ensures fast and flawless eCommerce rollouts with qTest

Read Story

Tahiana Jeffries

Surrey County

Surrey County Council payroll slashes time and cost of support pack testing

Read Story

Danial Khan


McKesson masters SAP testing complexity for innovation without disruption

View Case Study

Heather Whitfield

Applied Materials

How Applied Materials’ SAP change management strategy doubles efficiency and adds exceptional quality

View Case Study

Robina Laughlin


Guardian transforms QA to streamline AWS + API migration

View Case Study

Hear it from our customers

“But the things that contributed to our success were Tosca’s feature set and broad technology support that it provides, and the people that are involved in the project and around the organization. So without solid, capable automation tooling, you have no foundation on which to build success.”

Glen Thompson, UniSuper


“The pandemic has changed the way of working this year, and it will change the way we think about working moving forward.”

Alex Kyriazis, ANZ Bank


“With continuous delivery, you need a platform that you can integrate fully-fledged into your processes, to have the right testing triggered at the right point in time – and that’s why we choose Tricentis. With the view to move into new cloud technologies, Tricentis will help us a lot to bring sustainable quality and delivery possibilities.”

Michael Gläss, Allianz Technology

Words from our 2020 Customer Innovation Award Winners

“We have a challenging technical landscape here UniSuper with systems using a variety of old or new technologies. By providing that technology support for our current systems, Tosca has allowed us to uplift our capabilities of the test community and widen the scope of our test automation to include business processes that were not previously automated. Most importantly, it can also accommodate testing needs for our future technical roadmap, that was a huge consideration for us.”

Glen Thompson, UniSuper, Innovater Award

“The key was to put the end customer at the center. We need to think through our local customers’ eyes…so considering that the customer experience begins from the navigation on the website and finished when the customer receives his or her product, as we are talking about eCommerce. And adding to that all the business processes on this journey – it is a must have for us to draw a realistic and an end to end test approach.”

Johann Gaggero, LVMH, Globetrotter Award

“My advice to other organizations who embark on the journey of implementing Tosca is really to make sure they invest in the training and development of the staff because they will be integral in making sure that you successfully use Tosca in all facets of your development cycle.”

Ernie Lam, Sydney Trains, Champion Award

“We’re able to satisfy use cases from 50 different product groups across ISG, we’re able to integrate qTest easily into our DevOps, continuous integration, continuous deployment and continuous testing pipeline. qTest is playing a major role in our ability to streamline our testing across all of our different product groups within ISG.”

Adam Arakelian, Dell, Innovator Award

“An important piece in the puzzle that we were missing was a test management tool that could talk to backlog items in JIRA different test automation tools, development pipelines, but at the same time, paving the way to automate different key activities as part of the development practices. This is where qTest comes into the picture, and just started rolling, rolling it out to some 1000 plus colleagues in IT.”

Fehmeed Ijaz, Nordea, Transformation Award

“The education sector has been extremely hard hit by the challenges of 2020. So we’ve found ourselves in the position where we required rapid digital transformation. Winning an award like this really affirms that we’re on the right path and setting ourselves up for success into 2021, and through and into the future.”

Chris Stewart, La Trobe University, Transformation Award

“I would contribute our success to two main things. First, is a great team of quality engineers, leaders and product owners that we have, which have brought us along this journey and helped us in the transformation from a people process and technology. The second would be the great partnership we have with Tricentis.”

Nibs Mishra, Nationwide, Transformation Award

We invite you to push the limits next year and engage in the Tricentis customer community so we can all celebrate our successes together.

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