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From Tricentis

A big “Thank You”
to our customers

“Gratitude can transform common days into thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.”
— William Arthur Ward

A message from all of us here at Tricentis

We wish to take a moment to say THANK YOU to our customers, partners, and everyone in our testing community for all that you do. With your enthusiasm and hard work, we’ve seen great success across the board — and the globe! Congratulations on all you have achieved in 2021, and we’re excited to see you push boundaries in 2022. 

2021 Customer Success Highlights

Ajay Pedhagandham

Abercrombie & Fitch

How Abercrombie has achieved successful holiday shopping readiness every year since 2010

Read case study

Patrick Van Alphen

The Rainforest Alliance

No-code testing for low-code development at The Rainforest Alliance

Read case study

Fergal Collins


How SAP and Salesforce test automation accelerated Stockland’s core system transformation

Read case study

Debbie Smith

Duke Energy

Duke delivers on transforming customer experience with move to SAP S/4HANA

Read case study

Fehmeed Ijaz

Nordea Bank

Modernizing toolsets, centralizing automation, and establishing a consistent QA approach at Nordea Bank

Read case study

Kevin Lin

Extreme Networks

How Extreme Networks accelerated their cloud-based Agile transformation

Read case study

Galaad Lepaul

Colas Digital Solutions

How Colas Digital Solutions industrializes end-to-end testing for speed and efficiency

Read case study

Adam Arakelian

Dell ISG

Dell chooses NeoLoad for SAP load testing

Read case study

Hanno Koeslag

Jumbo Supermarket

SAP test automation brings Jumbo Supermarket into the express lane

Read case study

Celebrating your success

On our podcast, Transformation in 10, we reflect on 2021 with our customer success team, talking customer achievements, aha moments, and industry trends.

Tune in to the podcast

Hear it from our customers

“Our customers are at the center of everything we do, and that extends to QA as much as the rest of the business.”

Andrew Armstrong, Group Head of QA and Testing, Nordea Bank


“With its modern, iterative approach to performance testing, the FA can now handle 10X more concurrent users accessing its website. Previously, a queuing tool was needed to throttle the volume of traffic, as there was no confidence that the system could handle more than 400 people at a time. Now we’ve tested up to 4,000 users. We’re confident in that number — NeoLoad gives us the benefit of not worrying about that. When people visit our site, there is not a performance issue to stop them  them doing what they are trying to do.”

Nick Sewell, Head of Application Development, Football Association


“Success wise, we have been able to move further towards our overall vision. After fully automating the regression suite of our Salesforce-based test cases, it has reduced our manual efforts drastically. We have been able to shift our testing left and shift our monitoring left as well. The journey has really been very good so far, and we are definitely looking forward to continuing to do good work and taking the whole journey forward.”

Mithilesh Pathak, Sr. Quality Engineering Specialist, Telstra

Words from our 2021 Customer Innovation Award Winners

“All in all, it truly took a village, and we are so glad we’re here.”

Tammie Davis, IHG, Innovator Award

“In today’s digital world, transformation underpins business agility and scalability.”

Sai Nidumolu, Coles Supermarkets, Transformation Award

“There are three guiding principles for what we do to put our clients first in everything — people count, we do the right thing, and we hold ourselves to truly high standards.

Robina Laughlin, Guardian Life, Mover Award

“I think it was the collaboration among all the different teams — my own IT QA team, along with our project delivery teams, as well as Tricentis. We all partnered together to make sure that we had Tosca properly placed within the infrastructure that we had planned out for it, but also that we were successful in learning and utilizing Tosca. Additionally, many hours of mentoring, coaching, and various collaborative sessions all contributed to our success this year.”

Nick Data, Molson Coors Beverage Company, Globetrotter Award

“What made all of this successful were the people within the SQaR organization, acceptance and adoption of the tool set, the way we do our work, how we do our work, and the partners that we leverage.”

Software Quality and Release Team, T-Mobile, Champion Award

Three years ago, we decided to switch to NeoLoad because of the expected less maintenance efforts, better reporting, and better acceptance by our customers and colleagues from the software development team. This was a great decision because we now have better software, better quality of software in the production system, our software is more stable, and the performance is better.

Wolfgang Gaida, Twinformatics, Trailblazer Award

“I always encourage our product teams to use the ‘Jobs-to-be-Done’ framework — thinking from the customer perspective — ‘what job would they hire your product to do?’ Probably the most famous example Professor [Clayton] Christiansen shared with me is that of the McDonald’s milkshake.”

Grigori Melnik, Chief Product Officer, Tricentis

Find out how milkshakes relate to product strategy during our chat (Part 1 and Part 2) with Grigori.

Get in touch.