Florian Egger, SVA
Automation is one of the key initiatives for digital transformation at SVA, the public Social Security Service for Entrepreneurs in Austria. As one of the country’s largest insurance providers, quality assurance plays a vital role when providing services to customers. Learn how SVA started the journey back in 2018 to optimize testing activities with Tricentis Tosca…and how it is now influencing and transforming the entire DevOps cycle and business processes with Tricentis RPA. They will share how they have been able to eliminate repetitive tasks and free up their employees to perform higher value-work and focus on what really matters: customer experience.