We’re proud to announce this year’s Innovation Award winners across three regions. Next year, the spotlight could be on you. Stay tuned for more details.

Winners

Meet our visionary winners.

These customers were recognized for extending quality engineering best practices across their organizations to lead the charge in transforming their business processes or delivering digital innovation. Leveraging Tricentis AI-enabled solutions, they’ve achieved greater efficiency, agility, and customer impact.

Americas winners

Champion: Hitesh Dubagunta, a Fortune 100 company and leading off-price retailer

Enterprise Transformation Leader: Rob Larsen, Fiserv Solutions

Europe, Middle East, and Africa winners

Champion: Clyde Ramsahai, DHL Worldwide Network

Enterprise Transformation Leader: Roshan Barboza, Shell Information Technology

Innovator: Abdullah M. Alghamdi, stc group

Asia Pacific and Japan winners

Champion: University of Melbourne, Bendigo and Adelaide Bank, UniSuper

Enterprise Transformation Leader: Australian Department of Health and Aged Care, British American Tobacco Malaysia, Wistron Corporation, Sansiri Public Company Limited

How the winners were chosen

Submissions were evaluated by a panel of experts and organizational leaders based on the established criteria.

Innovation

Did the team take a bold, forward-thinking approach to software quality engineering? Is the solution unique and transformative?

Business Impact

Has the project delivered measurable results — such as improved quality, faster releases, or higher customer satisfaction?

Execution

Did the team demonstrate strong technical expertise, apply best practices, and deliver with excellence?

Award

Customer Innovation Awards 2025 recipients received:

Commemorative award
Shared their story at Tricentis Transform
Access to networking and promotional opportunities

Looking ahead

Submissions for the 2026 Customer Innovation Awards will open early next year. Have a question? Please email our team at customerawards@tricentis.com.