ServiceNow testing solutions

Accelerate ServiceNow upgrades and enhancements with automated testing

In a rapidly changing digital landscape, ServiceNow’s workflow automation and regular updates can present testing challenges that slow down release cycles and increase risks. Tricentis provides intelligent, automated testing solutions that streamline workflows, reduce manual effort, and accelerate business initiatives. With Tricentis, you can efficiently navigate frequent changes, validate critical integrations, and enhance test coverage while reducing costs.



Simplify change management with automated testing

ServiceNow’s dynamic environment requires continuous testing to keep up with upgrades, configurations, and integrations.

Manual workflow testing is slow and error-prone

Manual testing of workflows is time-consuming, error-prone, and hard to scale. Tricentis automation ensures that your workflows are thoroughly tested for seamless integration.

ServiceNow's frequent updates complicate validation

ServiceNow’s regular releases can strain your testing processes. Tricentis makes sure each update is properly validated, reducing downtime and ensuring new features work as intended.

Test case maintenance drains resources

Manually updating test cases can quickly consume resources. Tricentis helps maintain and adapt test cases automatically with Self-Healing, so your teams can focus on high-value tasks.

Use cases

Accelerate upgrades and customizations

Ensure ServiceNow upgrades and customizations don’t disrupt your workflows. With Tricentis’s model-based test automation, your team can confidently roll out new features and validate customizations without manual errors. Automated testing minimizes downtime and increases productivity, empowering teams to innovate faster and more securely.

Integrate ServiceNow with other systems

Achieve seamless integrations by ensuring ServiceNow workflows are fully operational and compliant even when communicating with third-party applications. Tricentis’s automation suite identifies and isolates integration issues early, providing teams with immediate feedback and clear guidance for remediation. This proactive approach reduces integration risks, prevents data loss, and maintains end-to-end workflow stability.

“Increasing delivery speed was critical for our business, but we couldn’t get there with manual testing alone. We needed new tools that could help us accelerate testing — to industrialize it.”

Galaad Lepaul

Head of Test Automation

Colas Digital Solutions


Product capabilities

Optimize ServiceNow testing with comprehensive automation tools

Unlock the full potential of your ServiceNow workflows with Tricentis’s powerful suite of testing tools. Our automation platform ensures seamless upgrades, customizations, and integrations, delivering consistent quality and efficiency across all operations.

Model-based test automation

Automates testing with a codeless, model-based approach for rapid end-to-end workflow validation.

Agile test management

Centralizes test management for agile traceability, tracking progress, and release readiness.

Performance and scalability validation

Validates performance and scalability of workflows and ServiceNow applications to ensure consistent user experiences.

Data quality assurance

Protects data across ServiceNow workflows and integrations, ensuring complete and accurate information.

AI-driven test automation

Provides flexible test automation for ServiceNow interfaces, incorporating AI-driven locators and smart groups.

Get started with Tricentis ServiceNow testing

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