Agentic Test Automation for Salesforce: Accelerate and simplify your Salesforce quality

We are pleased to introduce Tricentis Agentic Test Automation for Salesforce, an AI-driven solution that makes it possible to achieve high-quality Salesforce environments faster and with less effort. We recently announced Agentic Test Automation, enabling Tricentis Tosca to generate comprehensive, end-to-end tests using natural language. With this update, we are extending this capability and applying the power of agentic AI to your Salesforce environments.

Simplifying Salesforce testing challenges

Testing Salesforce environments is often challenging and time-consuming. Organizations may rely on tedious and repetitive manual testing to test each piece of functionality across every Salesforce process and page. For example, companies often undergo a myriad of testing combinations for every picklist across every user permission or when verifying every unique path through a Flow. Making matters worse, whenever an application changes, all this manual testing must be repeated again and again, in perpetuity.

Some organizations may turn to script-based, open-source automation solutions to improve efficiency and quality. While this is an improvement over manual testing, it requires a team of experienced coders dedicated to writing tests.

Tricentis Testim Salesforce provides no-code test automation to simplify and accelerate testing, providing pre-built test steps for common operations and recorder-based test authoring. With this latest update, we combine the power and productivity of Agentic Test Automation with Testim Salesforce’s test automation flexibility. The result? A simplified, faster testing experience that will make it easier for your team to create best-practice tests for your Salesforce environment, regardless of their technical background.

What is Agentic Test Automation?

Agentic Test Automation is the next stage of testing. Agentic AI coordinates dedicated agents to provide complete, functional tests based on user requests, surpassing the first era of generative AI tools in both capability and value.

Basic generative AI takes simple queries from a prompt and delivers responses using a “request and answer” type of conversation flow. Often it requires multiple interactions as well as corrections via trial and error. The entire generative AI conversation is driven by the user, requiring intervention and feedback to get the desired result.

Agentic tests are different. They leverage agents as “AI coworkers” to deliver tests. Users simply provide a request through a prompt, and specialty agents use expert-level knowledge of test automation and Salesforce to autonomously deliver a complete test. Rather than having to drive the test creation process, agents work with you to deliver the best solution for all your Salesforce processes.

Taking it to the next level with Agentic Test Automation for Salesforce

Agentic Test Automation delivers robust, complete Salesforce tests using natural language. Users simply describe the test, and our specialized agents deliver a final, verified test without the need for any user intervention. With Agentic Test Automation, you can create complete Salesforce tests with fewer interactions and reduced guidance. Customized agents with knowledge of both Salesforce and Testim test automation deliver better results and adapt with your environment.

Some key benefits:

• Increased testing productivity: Based on real user experience, Agentic Test Automation enables customers to create tests an average of 38% faster compared to using Testim Salesforce alone, and 67% faster than manual testing.
• Faster onboarding: The Agentic Test Automation solution generates examples that you can use to build your entire test suite, eliminating the “blank page” challenge that slows down test development.
• Best-practice examples: Teams can leverage these examples to build reusable tests and test components for the entire organization.
• Reduced manual intervention: Agents create and verify each test without the need for user guidance and will update tests as your environment changes.

High-quality testing for all Salesforce processes

With agentic testing for Salesforce, you can leverage the Testim pre-built steps to construct better tests. These pre-built steps provide a no-code approach to testing a wide variety of Salesforce operations. Some examples include record creation, lead to opportunity, and more. These pre-built steps are proven processes for ensuring continuous quality in Salesforce environments.

By constructing tests autonomously using these pre-built steps, Agentic Test Automation provides a test suite that can easily be updated and maintained without the need for code. These tests provide reusable examples to expand a Salesforce quality practice across an entire organization. By piecing together these building blocks, Agentic Test Automation enables your team to construct any number of complete tests for Salesforce processes.

Agentic Test Automation for your critical business processes

Agentic Test Automation marks the next level of testing, allowing organizations to deliver higher -quality software and reduce the risk of defects in production. It simplifies the test creation process to asking an agent (an AI coworker) to create a test, which it generates, verifies, and delivers in a matter of seconds. Salesforce development teams can spend less time creating and maintaining tests, streamline Salesforce release processes, and achieve higher-quality environments.

To learn more, join us for an upcoming webinar on Oct. 30 where we will show you firsthand some of the ways that Agentic Test Automation can help your organization.