Modernizing Oracle testing: 2 organizations, 2 approaches

When Oracle updates hit, many IT teams brace for impact. Backlogs swell, manual checks slow releases, and a patch that should take hours can stretch into days. For enterprise teams running Oracle at scale, outdated testing tools can be inefficient, costly, and difficult to manage.

At Oracle AI World, two global organizations shared the stories of how they moved past those bottlenecks. They leveraged Tricentis Tosca and NeoLoad to cut manual effort, improve coverage, and ship code with far more confidence. One reduced weekly testing time by 75%. The other brought 17,000 test cases under control.

Here’s how they did it.

UL Solutions: Cutting testing time from 40 hours to six

UL Solutions is the safety science company behind the certification marks you see on everything from holiday lights to electric vehicle charging stations. IT manager Erika Phillips oversees testing across Oracle EBS, HCM, MDM, Salesforce CPQ, and five fulfillment systems that power some of the company’s most critical operational and customer-facing processes.

In 2023, its previous QA tool was struggling to perform at the level Phillips needed it to. Defects were showing in production, and the team needed a way to test both Oracle and non-Oracle applications in one place, so she onboarded Tricentis Tosca for test automation and NeoLoad for performance.

Phillips says defects dropped, and the team even uncovered issues the business hadn’t known about. After adding the Digital Experience Monitoring agent (DEX) and expanding with five virtual machines, weekly test time fell from 40 hours to just six.

“That has allowed us to have our engineers focus on other tasks,” she says. “They can work on production issues, the next deployment, the next patch — whatever is coming up.”

With streamlined test design, the team cut scenarios from 178 to 40 and shifted from 40 hours of manual testing to 6 hours of automated testing with better coverage.

“End-to-end — and it still amazes me that we’re able to do that,” Phillips says. “We know it’s going to go all the way to the end for us.”

Read more: Why Oracle’s AI World proved that quality assurance matters more than ever

Emerson: Keeping 17,000 test cases running smoothly

For Emerson, which serves industries from oil and gas to pharmaceuticals, reliability is non-negotiable. Its IT Director of Quality and Testing, LeAnn Wang, oversees a team responsible for 17,000 test cases that run on weekly, biweekly, or continuous cycles.

Until 2024, much of that work was manual. The team wrote requirements, created and executed scripts, and analyzed results by hand. Nearly 40% of their effort went to maintaining test scripts alone, and the backlog kept growing.

She, too, brought on Tosca. Reusable modules enabled one-click execution, a centralized object repository reduced duplication, and risk-based testing showed the team what needed testing and what didn’t.

Those improvements cut maintenance and accelerated testing. With automated test-case generation from backlog requirements, integrated CI/CD workflows, and AI-optimized parallel execution, Wang’s team had better overall testing speed and more time to refine their backlog. The result is increased go-live confidence for Oracle updates that allow the company to adapt quickly to changing business requirements.

She says the relationship with Tricentis has been just as valuable as the tooling.

“You will find five-star customer service from Tricentis,” Wang says.

Read more: The importance of automated testing in Oracle environments

The takeaway

Phillips and Wang came to Tricentis looking for the same thing: a single platform capable of supporting complex Oracle environments without multiplying tools, costs, or manual work.

They left with faster, more efficient testing operations — and releases that hit production with fewer defects and far less risk.

If you want to see what this could look like for your organization, watch a tour video.