Skip to content
Company
CompanyManagement teamCareersNewsLocationsPartners
BlogCustomer Portal
  1. HomeArrow Icon
  2. Case StudiesArrow Icon
  3. Global financial solutions organization cuts operational costs by 30% with with Tricentis NeoLoad and CognizantArrow Icon

Global financial solutions organization

Global financial solutions organization cuts operational costs by 30% with with Tricentis NeoLoad and Cognizant

%

reduction in operating costs

default

+

releases delivered in parallel with efficient demand planning

default

Company overview

A global asset finance company for equipment and technology provides financial solutions to partners in over 25 countries. With a managed portfolio of more than EUR 47 billion, it serves a wide range of sectors, including agriculture, healthcare, and technology. The company partners with equipment manufacturers, dealers, and distributors, enabling businesses to grow by providing easier access to essential equipment and software. Delivering a seamless, reliable digital experience is critical to maintaining its partnerships and supporting customers across the complete asset life cycle.

  • Arrow Icon
    Industry: Financial Services
  • Arrow Icon
    Organization size: 5,000 employees
  • Arrow Icon
    Location: The Netherlands
  • Arrow IconProducts:

Challenges

  • High operational expenses from maintaining an in-house performance testing team.
  • Inability to efficiently handle ad-hoc performance testing requests for code upgrades, fixes, and sprint releases.
  • The need to minimize long-term resource costs while ensuring application performance and user experience.
  • Difficulty scaling testing resources up and down to match fluctuating project demands.

The organization’s traditional approach to performance testing was proving costly and inflexible. Maintaining a dedicated team of testing specialists led to significant operational expenses, especially during periods of low demand. The company needed a more innovative delivery model that could optimize costs while providing the agility to respond to urgent, ad-hoc testing requests. Its primary goal was to ensure its multiple business-critical applications could handle increased loads without compromising performance or user experience, but their existing structure made it difficult to execute tests within a one-week timeframe for sprint releases and urgent fixes.

Tricentis NeoLoad scales performance testing

To address these challenges, the company adopted an on-demand performance testing model powered by Tricentis NeoLoad, implemented by trusted technology partner, Cognizant. This innovative “pay-as-you-use” approach allowed the organization to move away from a fixed-cost structure and only pay for the testing resources it consumed. NeoLoad’s flexible licensing and efficient architecture made it the ideal tool for this model, enabling quick resource allocation and rapid test execution in response to fluctuating demand.

With NeoLoad, the team could meticulously plan and execute thorough performance tests to ensure application stability. NeoLoad simplifies and scales performance testing across APIs, microservices, and end-to-end applications, which was critical for the company’s diverse technology landscape. The platform’s ability to quickly identify key performance bottlenecks allowed the team to provide actionable recommendations to development, ensuring a high-quality user experience. This swift response to ad-hoc requests became a cornerstone of itnew, Agile testing strategy.

The impact was immediate. The company could now run multiple performance tests, sometimes back-to-back, to troubleshoot issues quickly and efficiently. As one Test Analyst noted, “I really appreciate your help in testing the performance … The work from Tricentis and Cognizant has been essential in finding the root causes of the performance issues we were facing.”

Further value unlocked with an on-demand testing model

The successful implementation of the on-demand testing model delivered significant and measurable business outcomes. Most notably, the company minimized its operating costs by 30% by eliminating expenses associated with holding idle resources. The ability to proactively scale resources up and down based on project needs was a game-changer, allowing it to deliver four applications in parallel with over forty releases through efficient demand and capacity management.

This “pay-as-you-use” model, based on units consumed per application and release, also significantly reduced long-term testing costs. The company gained complete ownership of application performance, enhancing the user experience by swiftly identifying and reporting bottlenecks, led by careful and collaborative implementation from Cognizant.

The flexibility of the model and the power of NeoLoad proved invaluable. A Test Manager praised the team’s adaptability, stating, “We ran many performance tests and your flexibility in running them, sometimes back-to-back or partially, really made it a lot easier to troubleshoot. Thank you for your efforts and I look forward to working with you in the future!”

By embracing an on-demand strategy with Tricentis NeoLoad, the financial solutions leader not only optimized its costs but also built a more resilient and responsive quality engineering practice.

Get started with Tricentis

Get started

Arrow