Utility companies face increasing pressure to meet new market demands. Legacy companies are shifting to digital platforms, renewables are driving decarbonization, and customers now expect customized, sustainable services. To stay competitive, utilities must modernize — while minimizing disruption to critical services.

This means updating quality assurance practices. Automated, model-based testing reduces risk while speeding up test cycles and releases, significantly accelerating modernization efforts. SAP often runs core utility operations, including metering, grid management, and compliance. As the official testing solution for SAP, Tricentis and its best-in-class test automation platform help utilities navigate this new, demanding era. In this white paper, we explore:

• How Tricentis’ SAP solutions address utility-specific challenges, enhancing ESG reporting, outage responses, and customer service.
• The value of using a centralized testing model, like a Testing Center of Excellence (TCoE), to align IT transformation with grid reliability and regulatory compliance.
• How Tricentis’ Change Impact Analysis (CIA) and performance testing solutions de-risk transformation and protect mission-critical operations.