Partner spotlight series: How ImpactQA drives QA for ERP transformations with Tricentis

Enterprise ERP transformations promise efficiency and innovation but without the right quality assurance strategy, they can also introduce risk and disruption. Complex, interconnected systems, data security demands, and limited in-house testing expertise often make it difficult for enterprises to ensure smooth business continuity during these initiatives.

That’s when Tricentis Partner ImpactQA steps in. The global software testing and product development company has over 12 years of experience in delivering scalable, end-to-end QA solutions. By combining specializations in ERP testing, SAP transformation programs, and enterprise-grade automation, ImpactQA helps its clients overcome their ERP transformation challenges and ensures they have confidence in their ERP systems operating smoothly.

Tricentis and ImpactQA: A trusted partnership for large-scale ERP

The Tricentis and ImpactQA partnership began in 2022 to strengthen its ERP testing capabilities, with a core focus on driving quality in SAP transformation projects. By integrating Tricentis tools like Tosca, qTest, and LiveCompare into its end-to-end testing frameworks, ImpactQA extends Tricentis’ platform to deliver scriptless automation, centralized test governance, early automation, and real-time impact analysis. The collaboration enables ImpactQA to help its clients reduce test effort, accelerate release cycles, and ensure continuous quality across multi-wave SAP rollouts.

Partnering with Tricentis has been pivotal in evolving ImpactQA’s test strategy into a next-generation quality engineering framework. The partnership has enabled ImpactQA to expand its QE service offerings to include custom accelerators, CI/CD orchestration, performance modelling, and secure transport validation. It can simplify large-scale transformations by offering an integrated test automation and management ecosystem to clients. Plus, ImpactQA can seamlessly integrate test tools with enterprise systems, such as SAP SolMan, Jira, and ServiceNow, to enable DevSecOps in the SAP landscape. Ultimately, the Tricentis partnership allows ImpactQA to not only reduce costs and accelerate releases but also differentiate itself in the market through innovation and speed.

How ImpactQA supported an oil and gas company’s SAP S/4HANA implementation

ImpactQA’s client, a global downstream oil and gas company, needed support for its enterprise-wide SAP S/4HANA greenfield implementation. The client wanted to replace a fragmented legacy ERP with a unified digital core to drive efficiency, compliance, and scalability across its business units and geographies. However, the oil and gas company faced several challenges:

• Highly customized and fragmented legacy systems across multiple business units
• Risk of business disruption during multi-wave regional rollouts
• Lack of centralized test governance and low automation maturity
• Limited visibility into test coverage, defect traceability, and change impact

ImpactQA’s solution included establishing a Testing Center of Excellence (TCoE) using Tricentis qTest as the central hub for test management and collaboration. ImpactQA designed a multi-wave SAP testing strategy (Wave 1–7) that aligned with SAP Activate methodology and integrated Tricentis tools across each phase. The solution included:

• Implementing Tricentis Tosca for early-stage test automation, including UI, API, and SAP module-level testing to enable scalable, scriptless automation.
• Utilizing Tricentis LiveCompare to perform real-time change impact analysis, allowing ImpactQA to target only the impacted business processes, reducing test execution effort, and improving risk coverage.
• Building comprehensive traceability across requirements, test cases, and defects through the integration of Tricentis qTest with the client’s ALM systems.

The result of the transformation was more than 30% in cost savings in test management via the centralized governance and automation-driven efficiencies. Quantifiable outcomes included:

• Accelerated automation adoption across the test lifecycle, significantly reducing manual regression effort.
• Improved test coverage and traceability, reducing defect leakage into UAT and production.
• Enabled risk-based testing using LiveCompare insights, resulting in smarter test prioritization and faster cycles.

By leveraging the Tricentis suite end-to-end, ImpactQA transformed the testing landscape from a reactive, manual-heavy process to a strategic enabler of digital transformation, ensuring a high-quality go-live across the oil and gas company’s global operations.

Advancing ERP transformation success with AI-driven testing

ImpactQA has a vision to elevate its QE capabilities further by adopting AI-driven testing, continuous test intelligence, and expanding into complex ERP transformation scenarios — especially within SAP ecosystems. Its plans include:

• Adopting centralized platforms like a Testing Center of Excellence (TCoE) with tools like Tosca, qTest, and LiveCompare to enable reuse, governance, and visibility.
• Leveraging Tricentis SeaLights to predict failures, optimize test suite execution, and enable shift-left strategies.
• Expanding its use of Tricentis Vera™ for test compliance and Tricentis NeoLoad for real-time performance validation at scale.
• Strengthening its industry-specific accelerators across oil and gas, manufacturing, banking, financial services, and insurance using the Tricentis suite to rapidly onboard and deliver for global clients.
• Enhancing business process observability by coupling LiveCompare insights with operational dashboards to improve test prioritization.
• Integrating Tricentis tools into enterprise digital twin environments to simulate risk, run synthetic test scenarios, and reduce production failures.
• Building a center of excellence for end-to-end testing of SAP greenfield, brownfield, and migration rollouts, incorporating best practices, reusable test libraries, and Tricentis-led automation accelerators for S/4HANA and legacy-to-cloud transitions.

By continuing to co-innovate with Tricentis, ImpactQA aims to be the partner of choice for SAP transformation programs — delivering quality at speed, at scale, and with resilience.

The Tricentis Partner Spotlight Series highlights how our partners leverage the Tricentis suite of products to excel in the test automation space and help our mutual customers meet their quality engineering goals. If you’re a partner and would like to be considered for the series, please get in touch with your Tricentis partner manager.