
Note: The original case study was created in German. The text below is an English translation of the original German version.
One of the world’s largest banking and financial institutions decided to rapidly transition its HR department from Oracle PeopleSoft to SAP SuccessFactors, a new HR Direct Portal (ServiceNow), and People Insights. This transformation required a strict level of quality assurance: the testing of business processes needed to provide sufficient risk coverage, deliver high accuracy, and ensure a smooth go‑live.