ServiceNow is a fundamental part of the way business works for thousands of the world’s top organizations, and its footprint means that new releases of the software require significant time and effort. A significant customization roadmap only compounds the problem.

Traditional, manual approaches to ServiceNow testing frankly can’t keep up with required testing volumes and release frequency of a highly customized ServiceNow instance.

Read this white paper to learn strategies that can help you both minimize production errors and keep your ServiceNow customization roadmap on schedule innovation, including:

• How to overcome customization overload and keep releases on schedule
• Tactics to scale your test coverage without scaling your test maintenance
• How to minimize the risk of production errors by identifying the highest risk areas in each ServiceNow release