Good testing metrics help to improve the testing process, but great testing metrics also prompt meaningful discussions about the testing skills in your organization and what “unknowns” are not being captured.
This paper by Ingo Philipp explains why getting testing metrics right is so important – not only for testers themselves, but also for product owners, developers, release engineers, and ultimately, for the business.
Read this paper to learn:
- How testing improves software quality
- The most important question testing metrics should answer
- The limitations of KPIs
- How to consider the human dimension of testing