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Conference Highlights

Planning for operational excellence: Begin with the end in mind

The past few years have brought a wave of digital innovation to almost every organization – both for customer-facing applications to drive customer loyalty as well as for internal applications to drive business efficiency. Achieving success often requires a greater understanding of the larger picture – including how, where, and why testing fits into the success of a major implementation project.

We speak with David Jayaramen, a 20-year veteran of the software delivery space and current Implementation and Delivery Lead at Norfolk Southern Corporation.

David Jayaramen
Implementation and Delivery Lead, Norfolk Southern

Lindsay Eaton
Content and Customer Marketing Manager, Tricentis

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