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Choosing an
operating model

Transformation > Continuous Testing Framework > Modernize testing in 8 steps > Choosing an operating model

One of the major steps in our 8 Step Guide to Modernizing Your Testing Organization is selecting the right operating model for your testing team. Why? Because this is were you determine how your testing organization will actually run. This is where you’ll establish accountability and communication needed to continue testing innovation and maintain best practices.

But which model should you choose? After evaluating the testing organizations of 85 Fortune 500 companies, we’ve noticed that they tend to be structured based on one of three models. This article will focus on the three common operating models we see in testing organizations and the strengths and weaknesses of each approach. You’ll learn about the models that other companies are using so that you can choose the one that’s right for your organization. Before you go forward, make sure you already have in place the Vision, or baseline, for your transformation plan.


Choosing your operating model

The operating model defines the structure of your testing organization and the way it will be embedded in your enterprise to deliver the greatest value to its customers. A set of roles and responsibilities will dictate how the organization will be run with the goal of having the greatest possible impact on your testing transformation.

So, how do you want your transformed testing organization to run? In evaluating the testing organizations of 85 Fortune 500 companies, Tricentis has determined that they tend to be structured on a centralized, decentralized, or hybrid model. Each of these models has distinct advantages and disadvantages that you should consider carefully before you commit. You should also be prepared to adjust your model to the unique needs of your organization.

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