Trust
Tricentis Copilot
See these FAQs to learn about how Tricentis Copilot solutions use generative AI and handle customer data responsibly.
FAQs
How do Tricentis Copilot solutions work?
−Tricentis Copilots are used in test environments with Tricentis testing software using test data. Tricentis Copilots are not used in production environments and are not exposed to production data. The Copilot results are subject to human review and are not independently acted upon.
Which AI models are used in Tricentis Copilot solutions?
+For details on the AI models used in each product, see the applicable product annex available here.
Are the Tricentis Copilots a “High Risk Use”?
+No, and Tricentis prohibits the use of any Tricentis Copilot in a “high risk” deployment which are disclosed in Annex III of the EU AI Act. Please see https://artificialintelligenceact.eu/high-level-summary/.
Are the Tricentis Copilots a General Purpose AI as defined by the EU AI Act, or a Foundation Model as defined by the NIST RMF or the February 26, 20024 Executive Order?
+No. The Tricentis Copilots uses General Purpose AI/Foundation Models. However, these models are restricted to a single task, and they no longer function as General Purpose/Foundation Models.
Who uses Tricentis Copilots? Will my customers interact with the Tricentis Copilot?
+Only your testing team uses Tricentis Copilot. None of your customers are exposed to Tricentis Copilots.
Can Open AI, Microsoft or Tricentis use my Inputs or Outputs?
+Customer prompts (inputs) and completions (outputs):
Are NOT available to other customers
Are NOT available to OpenAI
Are NOT used to improve OpenAI models
Are NOT used to train, retain, or improve Azure OpenAI Service foundation models
Are NOT used to improve any Microsoft or 3rd party products or services
Tricentis uses anonymized inputs, outputs and customer feedback to test updates to the Tricentis Copilots. Tricentis does not “train” any Generative AI model with these inputs and outputs but does use anonymized inputs and outputs as test data sets to test service improvements.
Why was Microsoft Azure OpenAI Service selected as the AI service for Tricentis Copilot solutions?
+Microsoft is our trusted provider for AI services as Microsoft provides enterprise level data privacy and data security compliance. Microsoft maintains a multi-jurisdictional AI compliance program for its AI services.
Do customers own the IP in the outputs of Tricentis Copilot products?
+To the extent permitted by law, customers own the copyright rights in the outputs generated as result of their authorized use of Tricentis Copilot solutions. Customers should be aware that output from AI models may not be eligible for intellectual property protection under applicable laws.
What terms apply to use of Tricentis Copilot solutions?
+Use of Tricentis Copilot solutions is subject to the Tricentis General Terms of Use and the Tricentis AI Solutions Product-Specific Terms. Tricentis Copilot solutions also may incorporate technology from third party providers that requires Tricentis to pass through additional terms to our customers. These third-party policies are available here.
Does the Tricentis Data Processing Addendum apply to Tricentis Copilot solutions?
+Yes. Our Data Processing Addendum applies to all Tricentis products and services, including Tricentis Copilot solutions. Tricentis is committed to processing and transferring your data in accordance with global data protection laws.
How will using Tricentis Copilot solutions impact compliance with data laws such as GDPR?
+Tricentis is committed to helping our customers stay compliant with GDPR and EU country-level data privacy requirements, as well as other global data privacy laws. For our products with regionalized cloud services, Customer administrators will have the opportunity to select geographic region – European Union, United States or Australia – when setting up Tricentis Copilot solutions.
Does Tricentis Provide any Other Compliance Documents?
+Microsoft Azure OpenAI’s Transparency Note available here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?tabs=text
Can you provide a Model Card for the Open AI Model used in Tricentis Copilots?
+Open AI Model Card available here: https://cdn.openai.com/papers/gpt-4-system-card.pdf
Microsoft Azure OpenAI’s Responsible AI practices for Azure OpenAI models available here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/transparency-note?tabs=text
Does Tricentis follow any Code of Conduct for its Copilots AI Models?
+Tricentis adheres in good faith to the Code of Conduct for Azure Generative AI Services, found here: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/code-of-conduct?source=recommendations
Annex
