“Launching a digital transformation program in a global organization soon exposed the limitations of existing script-based testing automation tools. Tosca has been key in allowing us to innovate at speed and scale.“
Gareth Nutt, Global CTO
The Tricentis Solution: End-to-end test automation
The Idea Science team worked with Tricentis to design and deploy a suite of automated tests focused on validating Inchcape’s end-to-end business processes. They used Tosca’s Salesforce Scan feature to automatically generate code-free models of Inchcape’s Salesforce org, including UIs and API definitions. This model-based approach enabled business users to create scriptless automated end-to-end tests that can be used on both Salesforce Classic and Lightning interfaces.
After the initial design and configuration of key business scenario tests, the team now follows an “automate first” approach to testing. Because Tosca’s model-based approach makes it easy to reuse and extend existing test cases, new development features can be easily folded into existing business process tests rather than tested in isolation.
- No development or scripting. Business users and testers can now manage their testing.
- Cross-platform coverage. Ability to test end-to-end business processes within and beyond Salesforce testing.
- Reusable library. Model-based test automation enables reuse and eliminates test case bloat.
- Salesforce Classic and Lightning with Marketing, Community, and Integration Cloud support.
Predictably, getting the design and approach right took time – between 1 to 2 months – and was a critical part of successfully implementing Tosca. However, once the foundation was established and key business processes to be automated were identified, the velocity of the development team increased considerably.
Six months after their transformation to an automation-first approach to testing, the team was seeing amazing results.
In terms of the key objective, the Idea Science team completely removed their bottleneck of taking 10 days to manually execute 500 test cases. In addition, they were able to achieve a a 10x increase in the risk coverage of their tests. The same key business processes are now executed in a day and are run every sprint, accelerating the value and quality of updates to the Salesforce platform.
Instead of needing 10 days of each monthly release to manually execute regression tests, the team now tests the same key business processes in just 1 day thanks to code-free automation from Tricentis Tosca.