Healthcare tech company
Global healthcare technology leader pushes faster innovation by reducing testing time by 50%, which included testing of SAP applications
Company overview
One the world’s largest healthcare companies is firmly committed to improving people’s health and well-being through innovation on everything from artificial intelligence to machine learning and virtual reality. In addition to the medical technology that is used in healthcare settings worldwide, this involves constantly updating and re-envisioning innovative internal systems. In all cases, releases require the upmost confidence in quality given the nature of their critical and highly regulated business.
A large part of what allows this organization to achieve its mission are its internal SAP and Informatics systems. These systems touch every part of the organization: sales, materials management, warehouse and plant management, quality management, and finance. Flawless system updates and releases are critical to business and must be delivered at speed.
In the early 2000s, internal efforts were made to improve the process of testing critical systems by introducing test automation. A script-based testing tool (HP UFT) was purchased and deployed. However, it did not meet the expectations of the domain experts and the quality assurance team. The previous tool required significant time to create and maintain test automation and the effort needed outweighed the benefits of automated test execution.
The organization set out to find a tool that could help the organization expand the scope of test automation and help them reach new levels of automation maturity. They recognized that this required a tool that enabled testers and domain experts to create test automation without extensive technical training and keep the automation running without constant updating and disruption.
- Industry: Healthcare
- Location: Global
- Products:
Solution
After an initial market evaluation, Tricentis Tosca was chosen for its scriptless automation and ease of use for domain experts and automation engineers. In addition to adopting the best-in-class tool, the organization’s leaders wanted to elevate their SAP testing to world-class levels. The client selected Mindtree Consulting as their strategic technology partner to lead the advancing test automation processes from start to finish.
Mindtree is an industry leader in delivering technology services from ideation to execution, with deep infrastructure and application management expertise. Their “born digital” approach takes an agile, collaborative approach to turning IT into a strategic asset to any organization. Mindtree was focused on infusing the right test automation into every layer of testing within the organization to push speed and efficiency.
Regression testing was an early success. Large regression test suites were prioritized for automation according to risk, then implemented with model-based test automation. Test required to be added to the regression suite are now automated in-sprint. Those regression suites are run daily or on-demand to reduce the time, effort, and risk of each core update and new release.
Beyond just regression automation, the customer wanted to stay true to the original goal to extend the coverage of test automation while also creating more mature and robust automation frameworks within the SAP testing group. Automation engineers were upskilled into SDETs and domain experts quickly learned how simple it was to automate sections of their process flow to expedite testing efforts and reduce manual work.
- Mindtree offers technology consulting and data transformation consulting by integrating AI to deliver data-driven customer experiences. They are focused on delivering blueprints for digital transformation at the intersection of business, technology, and human empathy.