Your Tricentis Customer Experience
Ensuring Your Success
At Tricentis, we know that we are not successful if your team is not successful. That’s why we have an entire Customer Experience organization dedicated to ensuring, accelerating, and scaling your success with Tricentis at every step of your journey. Explore how we do it below.
Customer Experience Areas
A proven framework and value tools for successful, enterprise-wide transformation projects. We work with you to define strategy, create the implementation roadmap, and calculate clear project outcomes and KPIs.
Leading, end-to-end professional services that leverage Tricentis’ proven methodologies and KPI frameworks to enable, accelerate, and scale your team’s success with Tricentis at every stage of your automation journey.
From initial onboarding to ongoing advocacy and enablement, our Customer Success Management team provides day-to-day account support and strategic guidance to ensure your team is getting the most value out of the platform.
Education & Training
Comprehensive, world-class training and certification programs—offered online and on-site through the Tricentis Academy—that help your team master fundamentals and use Tricentis more effectively.
Award-winning, 24/7 product help from our team of certified, experienced Customer Support specialists. With extensive self-help and live support offered in both English and German, your team gets answers, fast.
Extensive enablement and certification services to ensure our global network of Tricentis partners remain experts on the latest platform capabilities, approaches and best practices, and automation trends.
Join our global Tricentis Community to connect with others with similar expertise, join forums, find and attend local events, and ask and answer questions with other Tricentis practitioners.nn
Explore how our customers are delivering significant business value and achieving their automation goals with the Tricentis platform and services.
A Proven Framework for Enterprise Success
Tricentis is a proud platinum partner of The ACT Framework—a proven model for continuous testing transformation and success for the enterprise.
“We have made huge strides in test automation over the last year…. This brought significant improvements in speed to market and confidence in the quality of our deliverables.”
Raj Kanuparthi, Head of Enterprise Quality Assurance Team – Vantiv (Worldpay)
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