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IT Leaders - Transforming Software

Analyst Research

Gartner Research | Transforming Software Testing for Digital Transformation: IT Leaders Can’t Afford to Wait

Ensuring that your company is disrupting, not disrupted requires faster delivery of innovative software and greater agility—the ability to pivot as soon as a new opportunity or challenge emerges.  From a quality perspective, this requires a strategic commitment to continuous quality.

According to Gartner: “Continuous quality is about fostering a quality culture and ensuring that teams are creating a superior user experience, building features that fit the market’s timing, and enabling the characteristics of an application that deliver value faster than they create technical debt…Continuous innovation is a differentiating characteristic of the leaders in digital business, yet most organizations take too long to change, test and release enterprise business applications for business use.”*

This newsletter provides two perspectives on why we’ve suddenly reached a tipping point that makes continuous quality essential for digital transformation:

  • A new Gartner report on why “application leaders guiding a digital transformation initiative must make continuous quality the technical, organizational and cultural foundation of their strategy.”
  • An interview with Clark Golestani, sharing his experiences at Merck and providing a CIO’s perspective on why “any IT leader concerned about innovation speed and digital transformation success should make software testing a top concern.”

* Gartner, Innovation Insight for Continuous Quality, Joachim Herschmann, Thomas Murphy, Jim Scheibmeir, 29 May 2019.