Tammie Davis, IHG, Nick Thornton, IHG

In an age of startups disrupting how the world travels, Intercontinental Hotel Group (IHG) faces tremendous pressure to constantly rethink and level-up the customer experience with innovative software that works flawlessly—all the time, every time. The Global Quality Engineering team recognized early on that advancing the organization’s high-level digital transformation initiatives required a deep-seated transformation of their own processes. Join this session to learn why and how they are optimizing everything from test management, to test automation, to data integrity as part of impressive transformation that spans 90+ development teams.