What is “Open Defects”?
The “Open Defects” DevOps quality metric tracks the number of reported but unresolved defects found during functional validation. A high number of open defects amounts to a large “technical debt.”
How “Open Defects” Ranks vs. Other Quality Metrics
In new Forrester research on DevOps quality metrics, DevOps leaders ranked “Open Defects” as the #8 most valued functional validation quality metric. Of the 34% of DevOps leaders who measured this metric, 56% of them ranked it as one of their most valuable DevOps quality metrics. This metric was not found to be a “DevOps Differentiator” (DevOps experts/leaders measured it significantly more than DevOps laggards did).
Here‘s a quick look at how “Open Defects” is positioned vs. other Functional Validation Metrics—based on the raw data collected from DevOps experts. “DevOps Differentiators” are highlighted in green.
These findings are expanded upon in the new ebook: Forrester Research on DevOps Quality Metrics that Matter: 75 Common Metrics—Ranked by Industry Experts.