My name is Lise, I am an apprentice at the French bank Société Générale. I am currently in the midst of engineering studies and spent one month at Tricentis in Austria for an internship.
Thanks to Société Générale, I have followed two Tosca trainings. The trainer motived us to use Tosca Testsuite and talked a lot about Tricentis (corporate culture, Austrian life). After the training, I worked on a test automation project. Since then, I have wanted to improve my automation skills and learn more about Tricentis activities.
The internship was the opportunity to perfect the methodology and means of test automation.
One of the main benefits of the internship was the opportunity to use the latest Tosca version – Tosca Testsuite 8.4.
The second advantage was to work with test automation experts: from the Business Consultants who advise the customers to the Support Team who help you when there are issues – everybody in the company who works with Tosca.
For the first two weeks I worked with the Business Consultant team. They presented the customers testing projects and the team’s activities. I also participated in one of the customer projects. This team works directly for the Tricentis’ customers. The members of the team are located at Vienna and often travel around the world to lead the customer’s projects on-site.
During another week I was been welcomed by the Support team. I was given a presentation of the workflow, an overview of customer relationship, and support organization. The Support Team handles the users’ questions in all over the world. The Support team has several sub-teams to ensure the user’s questions are answered from 6 am to 10 pm, in local time.
For the next week I worked with the Methodology team in order to improve my understanding of Tosca Testsuite methodology. While I was with them, I worked on ex-customers projects and technical methods for test design. Thanks to the methodology team, I have learned that Tosca offers several ways to design and easily maintain the testing projects.
This experience helped me to improve my test automation skills and understand Tricentis as a software company. Now for my work in France, I am now able to offer several means to optimize the test automation that I did not know before.