A major American hospital group relies on Cerner applications to drive efficient operations and continuously optimize patient care. However, their manual testing approach could not keep pace with Cerner’s rapid release schedule. The constant testing of updates was disruptive, and each test cycle was painful without tools providing insight into what changed and what to focus on.
They knew that Cerner tested each new release. However, Cerner does not disclose exactly what was tested, and with what rigor. Moreover, each Cerner customer needs to perform their own testing to understand how Cerner’s updates impact the highly-customized workflows that hospitals build upon Cerner’s prepackaged functionality.
Even beyond testing Cerner updates, the organization’s manual test tracking and execution process was not meeting their expectations from a reporting, status, coverage, and release traceability standpoint. It was clear that addressing these issues required test automation embedded within a more robust, mature, and streamlined testing practice—as well as a better way to organize test cases and results.
With effective test automation in mind, this hospital group turned to Tricentis—the leader in test automation. To ensure a speedy and successful deployment, Tricentis leaned on their strategic partner, Tx3 Services, who brings a wealth of experience to servicing Healthcare and Life Sciences organizations.
The hospital group was the first Tricentis customer to venture into Cerner testing; thanks to great collaboration across teams and organizations, deployment and ongoing utilization was a resounding success. The hospital group not only achieved the effective Cerner test automation they had originally targeted. They also discovered numerous additional benefits.
For example, the team can take a risk-based approach to test automation now that they have better analysis and tracking of previous testing and past releases. This drastically reduced the overhead of testing requirements and streamlined regression testing from release to release—dramatically reducing time to ROI. In addition, their automated tests can be easily parametrized and data-driven—increasing the scope of automation while reducing test maintenance and configuration required.
The implementation has yielded such positive results that the CIO has extended the project across other areas of Cerner, as well as across additional applications across the enterprise.