“Tricentis is an enabler to speedy delivery. Tricentis addresses the top technical challenge of delivering software faster: the need to support faster time-to-market with higher quality.”
IT must do much more than “keep the lights on” at one of the world’s largest energy companies. Digital transformation is the future of the business, and IT is essential for tapping new opportunities, increasing operational efficiency, and disrupting the energy industry with market-leading innovations. Agility and constant optimization are key—but it’s hard to move fast when your $300B+ business relies on an insanely complex web of over 5,000 applications spanning SAP (Fiori, WebDynpro, WinGUI), Petrel, SalesForce, Siebel, APIs, and all sorts of custom desktop applications.
As the pace of change increased—especially in the SAP systems at the core of the business—it exacerbated a longstanding pain point: the limitations of their legacy testing process. Knowing that manual testing by business users could never achieve the desired risk reduction, speed, or scale, they had previously tried to adopt a common test automation solution, HP UFT. The problem: script-based test automation was difficult to create and maintain, and it frequently broke with each application change. As a result, automated testing was limited, and an unacceptable number of defects slipped into production. Making matters worse, the testing was extremely slow and limited the pace of innovation. For example, some divisions wanted to release SAP transports daily, but had to hold back because testing cycles routinely took 6-8 weeks.
The company’s quality leaders decided to cut their losses with HP UFT and kicked off a broad testing transformation. Their goal was to enable “quality @ speed” through high levels of test automation across their complex end-to-end business processes. To accomplish this, business users needed an easy way to create end-to-end automated tests for their diverse application stacks. Changes could then be tested quickly and completely, with minimal disruption to a business user’s regular responsibilities. After an extensive search and “proof of concept,” Tricentis Tosca stood out as the perfect solution.
Since their earlier attempt at test automation with HP UFT failed, the company anticipated skepticism when rolling out a new automation solution. They started by reaching out to the teams that were most frustrated with UFT and encouraged them to try Tricentis Tosca instead. The teams used Tosca’s risk-based testing and test case design technologies to determine which of their existing tests provided the greatest value, then converted them to Tricentis’ model-based test automation to ensure extreme reuse and resiliency. The early results were impressive and led to Tosca being adopted across the entire enterprise within a year.
Now, with 25X faster testing cycles, 2.8x higher risk coverage, and 75% cost savings, IT initiatives are rolled out at an accelerated pace and additional resources are available to fuel continued innovation.