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Case Study


Mobiquity Replaces TestRail to Boost Collaboration and Quality

Fast Growth. Changing Needs.

Mobiquity is a fast-growing digital engagement provider that helps Fortune 500 companies transform their businesses. In just six years, they have expanded to 400 employees across the world.

“The solutions that we deliver have a meaningful impact on our clients’ customer experiences, so ensuring their quality is incredibly important,” said Elise Carmichael, Director of Software Engineering at Mobiquity. “We want to have happy customers who keep coming back.”

As Mobiquity was growing, they found their current test management solution, TestRail, was inadequate. “TestRail was just too lightweight and didn’t provide the reporting and traceability we needed,” said Carmichael. “Our company was growing fast. We needed a test management solution that would grow with us.”

Evaluating Test Case Management Solutions

Carmichael and her team did an extensive evaluation of ten different test case management solutions. They were looking for a solution that was more robust than TestRail, had a strong JIRA integration and would provide the traceability they needed. They also wanted a solution that they could customize to meet their specific needs. In the end, they selected qTest.

“qTest met all of our requirements. I also liked that Tricentis qTest was a newer company. They were releasing new software much more frequently than the competition and their solutions were more innovative than anything else we evaluated.”

Tricentis qTest helped Mobiquity deliver higher quality software and enabled better team collaboration across their global team.

Using Tricentis qTest

Mobiquity has been a customer of Tricentis qTest since 2015 and now has more than 70 people using qTest across the globe. Carmichael has been extremely happy since making the switch. “qTest has helped us deliver higher quality software and enabled better team collaboration,” she said.

“We have improved our testing process. It’s very easy to jump between projects and find tests. We now have great visibility into our testing coverage. We can also track our automated test results right in qTest. We couldn’t do that with TestRail.”

Exceptional Service & Support

Beyond just the product, Carmichael appreciates the support she gets from qTest. “The service and support is exceptional. The Tricentis qTest team is extremely responsive. I have actually seen several of my feature requests show up in the product. It’s a great partnership.”

What We Love About It

  • Strong integration with JIRA
  • Customization to fit specific company needs
  • Track automated test results within solution
  • Exceptional service & support
  • Better team collaboration

“qTest has helped us deliver higher quality software and enabled better team collaboration. We have improved our testing process.”

— Elise Carmichael, Director of Software Engineering at Mobiquity

About Mobiquity

Mobiquity Inc. is a digital engagement provider that strategizes, designs, builds, and optimizes data-driven solutionsfor more than 200 leading brands around the world. With a mission to humanize digital experiences,its team of consultants, designers, engineers, and data scientists engages consumers, patients,and employees across all channels, including mobile, web, Internet of Things, and voice, wherever they are.

Each day, 50 million users interact with Mobiquity’s solutions for accessing weather information and placing mobile orders to tracking patient trends and receiving continuous care.

Mobiquity has been with Tricentis since 2015. qTest has helped them deliver higher quality software and enabled better team collaboration across their global team.