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Case Study


How Cisco Cloudlock Increased Testing Effectiveness 70-100%

“Maintaining high quality software in an agile environment is tough,” says “You may not be able to test everything perfectly, but you have to test the parts of the application that are most important. The stakes are too high for the application to fail.”

Adam Wollacott, QA Lead at CloudLock, a Cisco Company

Fast in Every Way

With testers in the US and Israel, CloudLock’s QA effectiveness was limited by the testing software they were using. “Our testing software was slowing us down. We needed something much more robust and we found qTest,” said Wollacott. “We liked that qTest was easy to use and the Tricentis qTest team really understood what we were trying to do,” said Wollacott. “Our team got up and running in no time. It was also very easy to get our old test cases uploaded into qTest. It was painless.”

Better Process, Better Results

Now CloudLock has a well-defined process for how they’re writing test cases and a steady flow of how they’re executing and tracking with qTest. They’re also utilizing qTest’s real-time synchronization with JIRA. “I like that you can easily import JIRA requirements into qTest and submit defects from test runs directly to JIRA. That’s a big time saver.” As a QA Lead, Adam also gets better visibility into his team’s testing activities thanks to qTest. “It’s helpful to go back and see exactly what was tested. It helps us continually improve our process.”

Since CloudLock implemented qTest, they’ve seen huge improvements in the testing team. “We’re 75% to 100% more effective than we were a year ago,” says Woollacott. “It’s night and day. It’s like we were walking and now we’re driving a Ferrari.”

What They Love About It

  • Easy to use
  • Accessible anywhere
  • Old test case integration
  • Integration with JIRA
  • World-class support

How They Use It

  • To maintain high quality in an agile environment
  • To iterate faster and more effectively
  • To truly understand requirements and link them to test design
  • To automate our testing process end-to-end

Results at a Glance

“We’re 75% to 100% more effective than we were a year ago.”

Adam Wollacott, QA Lead

About CloudLock, a Cisco Company

CloudLock, a Cisco Company (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow’s digital opportunity today.